Frequently Asked Questions

Evoryc Pay is a comprehensive payment solution provider that enables businesses to accept and make payments across Africa and globally. We support various payment methods including mobile money, card payments, bank transfers, and more.

We currently operate across multiple African countries including Kenya, Uganda, Tanzania, Rwanda, Nigeria, South Africa, Ghana, and more. We also support international payments to and from other regions.

Yes, Evoryc Pay operates in full compliance with local regulations in all jurisdictions we serve. We are licensed and regulated by the relevant financial authorities.

Most transactions are processed instantly. Mobile money payments are typically completed within seconds, while card payments may take 1-2 business days to settle depending on the bank.

We support a wide range of payment methods including:

• Mobile Money: M-Pesa, Airtel Money, MTN Mobile Money, etc.
• Card Payments: Visa, Mastercard, American Express
• Bank Transfers: Local and international bank transfers
• eWallets: Digital wallet solutions
• Alternative Methods: Other local payment methods

Our transaction fees vary depending on the payment method, volume, and region. We offer competitive rates and transparent pricing. Please contact our sales team for a customized quote based on your business needs.

We take security very seriously. Our platform uses bank-grade encryption, tokenization, and advanced fraud detection systems. We are PCI DSS compliant and follow industry best practices for data protection.

Absolutely. We never store sensitive payment information on our servers. All data is encrypted and handled in compliance with GDPR and local data protection regulations.

Yes, our platform includes advanced fraud detection and prevention tools. We monitor transactions in real-time and can flag suspicious activities to protect your business.

You can sign up for a business account on our website. The process is simple and typically takes less than 10 minutes. You will need to provide basic business information and verification documents.

To verify your business, you may need to provide:

• Certificate of Incorporation or Business Registration
• Director/owner identification documents
• Proof of address
• Bank account details
• Additional documents depending on your business type

We provide APIs that allow you to integrate mobile money payments directly into your website or application. Customers can pay using their mobile money wallet, and you receive instant confirmation.

We support major mobile money providers including M-Pesa (Kenya, Tanzania), Airtel Money, MTN Mobile Money (Uganda, Rwanda, Ghana), Orange Money, and more.

Yes, our platform supports international card payments. You can accept Visa, Mastercard, and American Express from customers around the world.

Yes, we support recurring billing and subscription payments. You can set up automatic payments for your customers on a daily, weekly, monthly, or custom schedule.

International payments are processed through our global payment network. We handle currency conversion and settlement in your preferred currency. Funds are typically available within 1-3 business days.

We support multiple currencies including USD, EUR, GBP, and various African currencies. We can also help with multi-currency accounts and settlement in your preferred currency.